Orders sent by mail are typically dispatched within 1-3 business days from the time it is placed. We will give you the tracking number as soon as your order is shipped. Please note that orders cannot be shipped to P.O. boxes. Brunette reserves the right, in exceptional cases, to refuse to ship your order and refund it.
We deliver outside of Canada. In this case, the delivery costs will be calculated at checkout. Depending on the option chosen, your delivery may not have a tracking number. Orders sent via Canada Post Small Packet USA Air option do not have a tracking number.
International orders may be subject to taxes and customs duties, which are not covered by Brunette. These charges are imposed by your government and are entirely independent of delivery charges. Please note that the arrival of packages may be delayed by their passage through customs, which unfortunately is beyond our control.